Copyright © Kelly Harris. All rights reserved.
Firefly Consulting, LLC
IGNITE CLIENT EXPERIENCE
A Symbol of Hospitality
Any guest who was invited to a party where a whole pineapple was displayed, knew that no expense was spared in guaranteeing the guests' enjoyment. It was this that made the crowned fruit the high symbol of social events and became the meaning of welcome, friendship, and hospitality.
Chef Clyde Serda | Chef's Blade
Image by Unsplash.com
Do you wake up each morning and ask yourself, how can I offend the client today? Of course not, and yet, every day costly oversights occur.
Firefly Consulting provides our clients with customer engagement, event, and protocol advice and management. From reviews and audits of current processes, to strategic planning, dry-runs and training to meeting oversight and management -- the following services can help your team delight clients, ignite relationships, and avoid missteps that negatively impact the bottom-line.
► Protocol and Customer Experience Services: